Makeing The Right Choice

Going through the above steps will help narrow down your choices. It may in fact eliminate some of the options entirely. For example, If you absolutely need the quality and reliability of PSTN delivery, hosted service won't work for you. In the end, you will be balancing three main factors. One is payments to suppliers, including equipment purchases, maintenance contracts and telecom services. Second is the quality and reliability of phone service. The third is your ability or willingness to monitor and maintain your equipment entirely on your own.

How to create you own phone system for your business.

While moving to an IP phone system will bring great advantages, the more options, feature, functions and capabilities that are available, the more decisions the buyer h as to make. That makes it crucial to thoroughly understand your needs before you buy

How many stuff (User Account ) do I need to support ?

•  Sales Office

•  Main Office

•  Remote workers

•  Call Center

• Branch Office 

Estimate how many simultaneous call you need to support ?

•  Typical Business 2 to 3 simultaneous calls per 10 users )

•  Call Center ( 8 to 10 simultaneous call per 10 users )

•  How many circuits do I need support my call volumes ?

• T1 Link

•  PSTN ( public switched telephone network )

• SIP trunks ( VOIP Voice over IP ) 

Decide what kind of phones your different users need ?

•  Basic business phones

•  Soft phone is free

•  2 or multiple lines

•  speakerphones

•  dual Ethernet ports

•  programmable keys

• video conferencing 

Decide how important service quality, reliability and security are to you.

•  How much will my phone system depend on the internet for the delivery of calls ?

•  where do voice mail messages, prompts and call records reside?

•  What are my disaster recovery options ?

  
  

Analyze your long-distance calling patterns.

•  How much will do I currently pay for long distance calling ?

•  If you have multiple locations, how much are you paying for calls between different locations ?

•  What are other communication charge and fees I am currently paying ?

Determine which combination of PSTN and VOIP service will best fit your needs.

•  How much will save by moving all my long-distance calling to VOIP ?

•  How much will save if all inter-branch call are free via VOIP ?

•  How important is guaranteed quality and reliability in my phone service ?

•  How important is saving money, even if there's a quality and reliability risk ?

•  What will the charges be for DID (Direct Inward Dialing) numbers, toll-free numbers, etc...?